Frequently asked questions

Where is Nicks Beauty Studio located?

Nicks Beauty Studio is located in Lisbon, on Estrada da Luz. We are a beauty studio offering hair, lash, nail and coffee services all in one place.

Is it necessary to book in advance?

We recommend booking in advance, especially for hair services, braids, extensions, and eyelashes, as appointments can fill up quickly.

Can I book online?

Yes. All appointments can be made online through our booking system.

Does Nicks accept walk-ins?

We accept walk-ins subject to availability. However, to guarantee service, we recommend booking in advance.

How long does a service take?

Times vary by service:

  • Eyelashes: 1h40–2h30
  • Nails: 45min–2h
  • Braids and hair: variable according to the chosen style

The estimated time appears during booking.

Does Nicks work with all hair types?

Yes. We work with different textures and hair types, including afro, curly, wavy, and straight hair.

What makes Nicks different from other salons in Lisbon?

Nicks combines premium beauty services with a lifestyle experience. Here you can get your hair, nails, and lashes done in the same place while enjoying our coffee. We also work with international techniques inspired by London and New York.

Can I visit just the cafe?

Yes. The cafe is open to both studio clients and everyday visitors.

Does the cafe serve brunch?

We currently serve speciality coffee, and selected pastries and savouries.

What payment methods are accepted?

We accept card, MB Way, and cash.

Is there a cancellation policy?

Yes. Cancellations must be made at least 24 hours in advance. Late cancellations or no-shows may result in a fee.

Is a signal needed for some services?

Some longer or personalised services may require a deposit at the time of booking.

TERMS & CONDITIONS

1. APPOINTMENTS

All appointments are subject to availability.

Nicks Beauty Studio reserves the right to refuse or reschedule appointments when necessary.

2. CANCELLATIONS AND NO-SHOWS

Cancellations must be made at least 24 hours in advance.

Late cancellations, last-minute changes, or no-shows may result in a cancellation fee.

For some services, the deposit paid is non-refundable.

3. DELAYS

Delays exceeding 15 minutes may result in a reduction of service or cancellation of the appointment.

4. PAYMENTS

We accept:

  • Card
  • MB Way
  • Cash

    All prices include VAT at the current legal rate.

5. PRODUCTS AND EXTENSIONS

For hygiene reasons, hair products and extensions that have been opened or used cannot be returned.

If a proven defect exists, the situation will be reviewed by the team.

6. SERVICE RESULTS

Results may vary depending on:

  • Hair type
  • Natural condition of nails/lashes
  • Post-service care
  • Previous chemical history

7. RESPONSIBILITY

Clients must inform us in advance of:

  • allergies
  • sensitivities
  • recent chemical treatments
  • relevant conditions

Nicks is not responsible for reactions resulting from undisclosed information.

8. IMAGES AND CONTENT

Occasionally, images of the space or results may be captured for use on social media and marketing.

The client may request that their images not be used.

9. PRICES

Prices are subject to change without prior notice.

10. CONTACT

For questions related to appointments, products, or customer support: info@nicksbeauty.com